Shipping policy

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information. Please note that during peak periods, processing times may be slightly extended.

Shipping Time
Estimated delivery times vary depending on your location:

Netherlands & Belgium: 5–9 business days
Rest of Europe: 6–12 business days
International: 7–15 business days

Please note that these are estimated delivery times and may be affected by external factors such as customs delays or high demand periods.

Shipping Costs
We offer free shipping on all orders above 50 euro. There are no hidden fees — the price you see at checkout is the final price.

Returns, Exchanges & Cancellations
Returns
You may return your order within 14 days of delivery. To be eligible for a return:
- The item must be unused and in its original packaging
- The item must be in the same condition as received

To initiate a return, please contact us at: info@alveracare.com

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Exchanges
If you received a damaged, defective, or incorrect item, we will gladly offer a replacement at no additional cost. Please contact us within 48 hours of delivery and include clear photos of the issue.

Cancellations
Orders can be canceled within 12 hours of purchase. After this period, your order may already be processed and can no longer be canceled.

Contact
If you have any questions regarding your order, feel free to contact us at: info@alveracare.com. We aim to respond within 24 hours.

TRUSTED BY THOUSANDS

Excellent

4.8

/ 5

See why everyone chooses us!!

Absolutely stunning bag!

I ordered the Midnight Croc Luxe Tote and it looks even better in person. The crocodile texture is so elegant and the gold hardware gives it a real luxury feel. I've received so many compliments already! I ordered the Midnight Croc Luxe Tote and it looks even better in person. The crocodile texture is so elegant and the gold hardware gives... I ordered the Midnight Croc Luxe Tote and it looks even better in person. The crocodile texture is so elegant and the gold hardware gives it a real luxury feel. I've received so many compliments already!

Sophie – 14 May 2025

My skin feels incredible

The Retinol & Collagen Cream has made such a difference on my neck and jawline. After about three weeks my skin feels firmer and more hydrated. I use it every evening now — it's become my favourite step. The Retinol & Collagen Cream has made such a difference on my neck and jawline. After about three weeks my skin feels firmer and more... The Retinol & Collagen Cream has made such a difference on my neck and jawline. After about three weeks my skin feels firmer and more hydrated. I use it every evening now — it's become my favourite step.

Maria L. – 8 May 2025

So easy to use!

I was nervous about clipping my dog's nails at home, but the Pet Nail Clipper made it completely stress-free. The safety guard is brilliant and my pup didn't flinch once. Great quality for the price. I was nervous about clipping my dog's nails at home, but the Pet Nail Clipper made it completely stress-free. The safety guard is brilliant and... I was nervous about clipping my dog's nails at home, but the Pet Nail Clipper made it completely stress-free. The safety guard is brilliant and my pup didn't flinch once. Great quality for the price.

Thomas – 2 May 2025

Best gift I ever bought

I got the Family Ritual Bundle for my partner's birthday. She loved the LED mask and our dog absolutely adores the paw balm. It's such a thoughtful set — perfect for anyone who loves self-care and their pet. I got the Family Ritual Bundle for my partner's birthday. She loved the LED mask and our dog absolutely adores the paw balm. It's such... I got the Family Ritual Bundle for my partner's birthday. She loved the LED mask and our dog absolutely adores the paw balm. It's such a thoughtful set — perfect for anyone who loves self-care and their pet.

Elena – 27 April 2025

My lashes look fuller already

I've been using the Castor Oil Serum for two weeks and I can already see a difference. My lashes look thicker and my brows are filling in nicely. The applicator makes it really easy to use before bed. I've been using the Castor Oil Serum for two weeks and I can already see a difference. My lashes look thicker and my brows are... I've been using the Castor Oil Serum for two weeks and I can already see a difference. My lashes look thicker and my brows are filling in nicely. The applicator makes it really easy to use before bed.

Jade – 19 April 2025

Fast shipping & great quality

My order arrived in just five days and the packaging was really beautiful. Everything felt premium and well-made. I've already placed a second order — this store is a real find. My order arrived in just five days and the packaging was really beautiful. Everything felt premium and well-made. I've already placed a second order —... My order arrived in just five days and the packaging was really beautiful. Everything felt premium and well-made. I've already placed a second order — this store is a real find.

Liam R. – 11 April 2025

Item added to your cart

Shipping policy

Frequently Asked Questions

TRUSTED BY THOUSANDS

Subscribe to Our Emails

Country/region

Shipping policy

Frequently Asked Questions

TRUSTED BY THOUSANDS

Subscribe to Our Emails